Understand why users love or leave your GenAI applications
Nebuly captures every aspect of the User-GenAI interaction, helping you prioritize improvements and quickly optimize the user experience.
Trusted by leaders in GenAI
Here’s what’s holding you back from building better GenAI user experiences
Lack of Visibility into User Interactions
Without clear insights, it’s nearly impossible to understand what users truly want from your GenAI applications.
Without clear insights, it’s nearly impossible to understand what users truly want from your GenAI applications.
Time-Consuming Manual Reviews
Sifting through conversations manually is inefficient and unsustainable as your user base grows.
Sifting through conversations manually is inefficient and unsustainable as your user base grows.
Limited Feedback from Basic Ratings and Surveys
Relying solely on thumbs up
/down or star ratings leaves critical insights hidden.
Relying solely on thumbs up/down or star ratings leaves critical insights hidden.
Inconsistent Reporting Across Stakeholders
Business teams struggle to understand AI outcomes without clear, accessible reporting.
Business teams struggle to understand AI outcomes without clear, accessible reporting.
Transform raw user interactions into actionable insights
Gain visibility into what users need, automate feedback collection, and keep stakeholders informed with effortless reporting.
Automated Analysis
Reduce the time spent on manual conversation reviews with automated, scalable data collection.
Reduce the time spent on manual conversation reviews with automated, scalable data collection.
Clear Reporting for All Teams
Share insights across teams easily, so every stakeholder understands the impact and needs of your AI solutions.
Share insights across teams easily, so every stakeholder understands the impact and needs of your AI solutions.
Deep User Insights
Go beyond basic feedback to capture real user intent and satisfaction.
Go beyond basic feedback to capture real user intent and satisfaction.
We’ve been extremely happy with the close collaboration with Nebuly. As the number and complexity of GenAI use cases increase, the need for a solution like Nebuly is clear.”
Fabio Ricciato
Head of IT Customer Journey & Digital Architecture, Artificial Intelligence and DEX Iveco Group
Fabio Ricciato
Head of IT Customer Journey & Digital Architecture, Artificial Intelligence and DEX Iveco Group
Everything you need to get insights and optimize the user experience
Discover what your users are talking about
Gain visibility into what users need, automate feedback collection, and keep stakeholders informed with effortless reporting.
Gain visibility into what users need, automate feedback collection, and keep stakeholders informed with effortless reporting.
Discover what your users are talking about
© 2025 Nebuly
Works with all major LLMs
Never lose users again
due to unsatisfactory GenAI responses
Never lose users again due to unsatisfactory GenAI responses
- Uncover business insights from LLM user interactions
- Learn how to integrate feedback into your LLM
- Visualize impact on customer engagement
- Get answers to all your Nebuly questions
FAQ
Can Nebuly really capture insights beyond basic user ratings like thumbs up/down?
Absolutely. Nebuly goes beyond explicit ratings by capturing implicit feedback within user conversations. This means it analyzes sentiment, user intent, and interaction trends, giving you a much richer understanding of user satisfaction and areas for improvement.
Works with all major LLMs
© 2025 Nebuly
How TextYess built highly engaging AI Shopping Assistants
Gain visibility into what users need, automate feedback collection, and keep stakeholders informed with effortless reporting.
time saved on analysis
90%
Nebuly's ability to automatically track the most common conversation topics and flagging poor LLM responses have been a game-changer.”
Riccardo Russo
CEO, Co-Founder TextYess
Fabio Ricciato
Head of IT Customer Journey & Digital Architecture, Artificial Intelligence and DEX Iveco Group
How TextYess built highly engaging AI Shopping Assistants
more actionable insights identified
8x
reduction in negative interactions
63%
SOC 2 Type I
On track to achieve Type II by 4Q24.
How reliable is the data Nebuly provides for decision-making?
Nebuly’s data collection and analysis are automated, removing common biases found in traditional surveys and manual reviews. The insights are based on real user behavior, making them highly reliable for guiding improvements and strategic decisions.
Does Nebuly integrate with all major LLM providers?
Yes, Nebuly integrates seamlessly with top LLM providers, including OpenAI, Meta, MosaicML, Azure, and Anthropic, ensuring comprehensive support for your GenAI applications.
How does Nebuly ensure data security?
Yes, Nebuly integrates seamlessly with top LLM providers, including OpenAI, Meta, MosaicML, Azure, and Anthropic, ensuring comprehensive support for your GenAI applications.
Is Nebuly GDPR compliant?
Yes, Nebuly is fully GDPR compliant. We take data privacy seriously, implementing secure processing practices to protect user data and meet stringent GDPR requirements.
ISO 27001
On track to complete by 4Q24.
GDPR compliant
We safeguard your data through secure processing in compliance with GDPR.
Uncover the best and the worst LLM responses
While thumbs up or down are rare, Nebuly captures 100x more abundant implicit feedback, revealing undesirable responses through conversational nuances.
While thumbs up or down are rare, Nebuly captures 100x more abundant implicit feedback, revealing undesirable responses through conversational nuances.
Uncover the best and the worst LLM responses
Create experiments and improve your user experience
Conduct A/B testing on targeted groups of users. See how different LLM configurations improve user engagement in production.
Conduct A/B testing on targeted groups of users. See how different LLM configurations improve user engagement in production.
Create experiments and improve your user experience
Design and share stunning reports with ease
Effortlessly create visually engaging reports and share outcomes of your AI initiatives across the wider organization.
Effortlessly create visually engaging reports and share outcomes of your AI initiatives across the wider organization.
